"We appreciated how all the staff followed through on their word. The work was done by friendly, dependable, efficient people. They were all very helpful, and willing to take the time to answer all our questions. In our dealings with the whole company, we believe them to be honest and trustworthy.The system itself is working as promised up to this time, which is approximately 5 wks. Based on our experience with CM Heating, we would highly recommend the company, employees, and the system." L . G from Marysville, WA on January 13th, 2017 (5 / 5)
"We are extremely happy with the service we received from CM Heating. Our 20 year old heat pump failed during a cold snap. We contacted CM heating and they worked us into their busy schedule with very little wait time. We needed a whole new system and were presented numerous options. We chose a top of the line heat pump and furnace. The quote we accepted was very competitive and we were pleasantly surprised when, after doing the heat loss calculations, they informed us there would be a considerable discount. They also said we qualified for a higher PUD rebate than we originally were told. Great honesty and business ethics, Every one we dealt with, service tech, salesman, office staff, and install crew was without exception, professional, friendly and efficient. The crew showed up on time, got the job done and left the work site clean. Great team, excellent workmanship. We wouldn't hesitate to recommend CM Heating to our friends and family." K . M from Snohomish, WA on January 12th, 2017 (5 / 5)
"Excellent service and repair on my Heat & Glo Fireplaces. Serviced both the controls and cleaned/inspected the entire system. The service technician, Jesse, was on time, professional, skilled, and courteous. Fixed our problems and we now have two fireplaces that look and work like new." B . C from Snohomish, WA on January 12th, 2017 (5 / 5)
"Overall you did great! There was a little problem with the installation and a defective part (not your fault), but the way you handled the problem - quickly and expertly - tells a lot about how a company is managed. The furnace is working well now, and everything was done - including inspections - in a very timely manner. Also appreciated the photo ID of your service personnel. Thank you for your excellent service." E . R from Lynnwood, WA on January 11th, 2017 (5 / 5)
"I am so impressed with my experience with CM Heating...start to finish! I got your name and number from our HOA President at Stonebridge in Lynnwood. Everyone involved in scheduling maintenance for my gas fireplace was polite and professional. The service and followup is second to none. I lliked the e-mail notifications confirming my appointment, the picture of the service man, the phone call when Tom was on his way and the followup after the service call. Tom was very respectful of my home...wore booties over his shoes, put down a cloth in front of the fireplace and did an amazing job vacuuming the inside of the unit, making adjustments, adding new "cinders" and cleaning the glass doors. It works beautifully. He was courteous, answered all of my questions and advised me of other services including explaining a maintenance agreement the company offered. The cost of my service call was amazingly affordable...some companies charge this jamount just for coming out. I will be highly recommending your company to all of our 131 Stonebridge condo/townhome residents.Thank you for living up to the definition of Customer Service..it is rare these days." B . M from Lynnwood, WA on January 7th, 2017 (5 / 5)
"Had my furnace serviced today by a great company always ready to help. The maintenance man was very professional and courteous. Check out all the mechanical parts of the furnace and then gave me understandable diagnosis. I would recommend this company to anyone who needs a furnace serviced or repaired. Thank for the continued great service." G . A from Lake Stevens, WA on January 5th, 2017 (5 / 5)
"I've worked with CM Heating several times over the years for gas fireplace inserts, furnace checks and most recently, a furnace replacement. As always, they were very professional, prompt and made the process easy. Even with a minor miscommunication of costs, the company stood by their word. I am thankful to have CM Heating available and will rely on their expertise, efficiency and reliability in the future." J . L from Everett, WA on January 5th, 2017 (5 / 5)
"Work completed by Eron, Justin and Erik was excellent. Good process from start to finish. I have already sent them to the home of a friend." s . b from Lake Stevens, WA on January 3rd, 2017 (5 / 5)
"I had an excellent experience with CM Heating and will be using them for all my future residential heating needs. I called on Monday Jan 2nd, and while other companies were closed for the holiday, CM was able to get a tech named Kyle out that day. They said he'd be there between 1:00 and 5:00 but he was actually a bit early, which was great for us because our house was freezing. Kyle was so friendly and professional, and he fixed our issue within an hour. The price was also extremely reasonable, which was a nice surprise. I couldn't be happier with their service!" M . P from Snohomish, WA on January 2nd, 2017 (5 / 5)
"Here's a shout-out for CM Heating and their tech Robert. I have been without a working furnace this winter, using my fireplace as heat, but was concerned about the predicted temps in the teens at night. I called CM Heating and made an appointment. On the day of my scheduled appointment, the tech, Robert, called to say that he would arrive shortly and he did. He was prompt, professional and friendly. I had visions of a huge repair bill and maybe a new furnace installation. He did a complete diagnosis and had my furnace running in short order. Robert explained what he was doing and what he found to be the problem. All I was charged was the service charge and for new filter. I also purchased the one-year maintenance agreement with CM Heating. I am elated with the service I received from CM Heating and the very professional and friendly Service Technician Robert. I am a very satisfied and happy customer of CM Heating. Do yourself and your furnace a favor and contact CM Heating for your piece of mind." D . M from Everett, WA on January 2nd, 2017 (5 / 5)
