"This week I was provided excellent service by your company and would like to take this time to individually thank your employees responsible. Each technician conducted themselves professionally and demonstrated pride in their area of work. I would like to personally acknowledge the following techs for their customer service and attention to detail:
Cory: Electrical Installer
Wayne: Metal Fab. Installer
Kevin: Tech Installer
Their hard work and compassion for what they do is why I will continue to recommend your services to all of my family, friends and coworkers. I hope that this letter may help you recognize their importance to your organization and justify the proper accolades these men deserve. They are an integral asset to your company and their dedication should not go unnoticed. It is because of professionals like these that give your organization its stellar reputation.
" S . D from Marysville, WA on August 27th, 2015 (5 / 5)
n . h from Everett, WA on August 24th, 2015 (5 / 5)
"We have had C. M. Heating do two big projects for us since we moved into our new home. We had them install a Daikin ducted inverter heat pump and a Navien tankless water heater.
We couldn't be happier with the process and the results of these projects and the regularly-scheduled maintenance they've also done for us. The installations went smoothly and the quality of their work and knowledge of their products are exemplary.
I'm going to name a few names so that they and whoever else reads this will know who I'm talking about.
First of all, everyone is friendly, personable and courteous. If I had to say that about each one, it would get redundant fast!
Rusty, in sales, knows his product line inside and out.
Debbie, project manager, and Lyle, installation manager, ares really easy to work with and stay right on top of the process.
Cory, electrician, and Eric, installer, do impeccable work.
Then, three techicians:
Jim, expert on the Daikin technology, helped me out with some esoteric questions I had about tweaking the Daikin thermostat software settings.
Tom, who helped us with an after-hours on Sunday emergency.
Paul, who has serviced our gas fireplace twice and set us up with a remote for it because our wall switch had shorted out.
Thanks, everybody!
" W . F from Everett, WA on August 19th, 2015 (5 / 5)
"John came today and cleaned and serviced our fireplace. We signed up for next year. " J . H from Bothell, WA on August 19th, 2015 (5 / 5)
"John came today and cleaned and serviced our fireplace. We signed up for next year. " J . H from Bothell, WA on August 19th, 2015 (5 / 5)
"John came today and cleaned and serviced our fireplace. We signed up for next year. " J . H from Bothell, WA on August 19th, 2015 (5 / 5)
"Excellent service and attention to detail.
" T . M from Bothell, WA on August 18th, 2015 (5 / 5)
"Promptly responded to call for repairs. Polite, clean up aft work done. " M . N from Everett, WA on August 17th, 2015 (5 / 5)
"Thanks to the technician who came out and fixed out air conditioner. Took a hr or so and he had it up and running. Great service...thanks
" M . G from Everett, WA on August 14th, 2015 (5 / 5)
"Thanks for the quick response to our need for a new hot water heater. I also use C.M Heating for furnace and heat pump service. They provide fast friendly and reliable service. " S . L from Snohomish, WA on August 14th, 2015 (5 / 5)
